At Suad, we strive to provide efficient and reliable shipping services to ensure your orders reach you on time. Please review our shipping policies below:

Order Processing

Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and holidays. Processing times may be longer during peak seasons or promotional periods.

• Shipping rates are calculated based on order weight, destination, and chosen shipping method.
• Downloadable software products.

Delivery Timeframes

• Orders are typically shipped within 12-24 hours of receipt.
• Deliveries are made on all days except Sundays and national holidays.
• Standard delivery usually takes 2 to 5 business days, but some locations may require 1-2 weeks.
• Factors like weather conditions or carrier delays may impact delivery times.

Note: While we strive for timely delivery, unforeseen logistical challenges may cause delays. Suad is not liable for damage occurring during shipment, and in such cases, refunds or replacements may not be possible.

Order Tracking

• Once your order has been shipped, you will receive a shipping confirmation email with tracking details.
• You can track your order on our website or the carrier’s website using the provided tracking number.

Shipping Restrictions

If you have questions regarding shipping restrictions for your location, please contact our customer service team for assistance.

Policy Updates

• Suad reserves the right to update or modify this Shipping Policy at any time without prior notice.
• Any changes will be posted on this page.

For further assistance, feel free to contact our customer service team.